This Privacy Policy explains how mykad99 ("we", "Platform") collects, uses, stores, and protects your personal information when you use the mykad99 platform. Please read this document carefully as it contains important information about your rights as a user.
1Information We Collect
When you use the mykad99 platform, we collect several types of information depending on how you interact with our services. This data collection is necessary for us to provide a safe, fair, and quality experience to all our Malaysia users.
Information you provide directly:
- Full name as shown on your official identification document
- Date of birth (to verify that you are 18 years of age or older)
- MyKad number or passport number
- Email address and mobile number
- Bank account or digital wallet details for deposit and withdrawal purposes
- Current residential address
Information collected automatically:
- IP address and general location information
- Device type, operating system, and browser information
- Game session data including games played, session duration, and wagering records
- Deposit and withdrawal transaction history
- Account activity logs such as login and logout times
Note: mykad99 only collects information that is strictly necessary to provide our services and meet legal requirements. We do not collect sensitive data such as your medical information or religious beliefs.
2How We Use Your Information
The information we collect is used solely for legitimate purposes related to the operation of the mykad99 platform. All data usage is based on service requirements, legal obligations, or your consent.
| Purpose of Use | Legal Basis |
|---|---|
| Identity verification and KYC process | Legal obligations |
| Processing deposits and withdrawals | Contract performance |
| Providing gaming services and customer support | Contract performance |
| Fraud detection and account security | Legitimate interests |
| Compliance with anti-money laundering laws | Legal obligations |
| Sending service notices and important updates | Legitimate interests |
| Platform usage analytics for improvement | Legitimate interests |
| Sending promotional offers (if you have consented) | Your consent |
We do not use your data for automated decision-making that materially affects your rights without human oversight. Any significant decisions relating to your account will be reviewed by our team.
3Data Sharing with Third Parties
Mykad99 takes an extremely cautious approach to data sharing. In short: we do not sell your data. However, there are limited situations where data sharing is necessary for platform operations or required by law.
Third parties that may receive your data in limited circumstances:
- Payment service providers — to process your deposits and withdrawals securely
- Gaming software providers — only game session information required for technical operations
- Malaysian government authorities — when required by court order or applicable legislation
- Audit and compliance company — for independent auditing and licensing compliance purposes
All third parties working with mykad99 are required to comply with strict data protection standards and may only use your data for permitted purposes. We do not allow them to use your data for their own independent marketing purposes.
4Data Security
We implement a range of technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our security infrastructure is designed to provide multi-layered protection.
- 256-bit SSL Encryption for all data transmitted between you and our servers
- Data encryption at rest for sensitive information stored in our databases
- Role-based access control — our staff may only access data required for their specific duties
- Continuous monitoring and auditing against all access to systems that store user data
- Regular penetration testing by independent security experts to identify and close any vulnerabilities
- Incident response plan in the event of any data breach
Important: While we take all reasonable precautions, no security system is 100% impenetrable. You also play an important role in protecting your account by keeping your password confidential and not sharing your login credentials with anyone.
In the event of any security incident affecting your personal data, mykad99 will notify you and the relevant authorities within the timeframe required by applicable law.
5Cookies and Tracking Technologies
Mykad99 uses cookies and similar tracking technologies to enhance your user experience, maintain login sessions, and understand how users interact with our platform. Cookies are small text files stored on your device.
Types of cookies we use:
- Essential cookies — required for core platform functions such as session authentication and security. These cookies cannot be disabled.
- Performance cookies — helps us understand which pages are most frequently visited and how users navigate the platform for improvement purposes.
- Functional cookies — remembers your preferences such as language and display settings to deliver a more personalised experience.
- Analytics cookies — used to analyze platform usage patterns in aggregate without identifying individuals.
You can control or delete cookies through your browser settings at any time. However, disabling essential cookies may affect platform functionality. For more information on managing cookies, please refer to your browser's help documentation.
6Your Rights Regarding Personal Data
As a mykad99 user and as an individual protected under Malaysia's Personal Data Protection Act (PDPA) 2010, you have certain rights regarding your personal data. We are committed to making it easy for you to exercise those rights.