Platform Terms and Conditions of Use mykad99

1 Acceptance of Terms

Welcome to mykad99. These Terms and Conditions ("Terms") constitute a binding agreement between you ("User" or "Member") and mykad99 ("Platform", "We"). This document governs your access to and use of all services, games, and content provided through the mykad99 platform, including the website, mobile app, and any other related services.

These Terms should be read together with our Privacy Policy and Responsible Gaming Policy, all of which form the entire agreement between you and mykad99. In the event of any conflict between those documents, these Terms and Conditions shall prevail.

2 User Eligibility

To use the mykad99 platform, you must meet all of the following eligibility requirements at all times:

• Aged 18 years and above at the time of registration and while using the platform
• An individual capable of entering into a legally binding contract under the laws applicable to you
• Not residing in a region or country that prohibits or restricts online gambling activities
• Not using the platform in a professional or commercial capacity on behalf of any third party without written authorization from mykad99
• Not having been previously permanently banned from using the mykad99 platform

3 Account Registration & Security

Each user is only permitted to hold one (1) active account at mykad99. Registration of more than one account by the same individual is strictly prohibited and constitutes a serious violation of these Terms.

When registering, you are required to provide accurate, complete, and up-to-date information. The information provided must be your own. Providing false information or impersonating another person may result in immediate account termination and possible legal action.

Regarding account security, you are fully responsible for:

• Keeping your password and login credentials confidential
• Ensuring no third party accesses your account without authorization
• Notify mykad99 immediately if you suspect unauthorized access to your account
• Choosing a strong password and changing it regularly

Mykad99 will never ask for your password via email, live chat, or any other channel. If you receive any such request, do not respond and report it to our support team immediately.

4 Deposits and Withdrawals

Mykad99 supports a wide range of Malaysian local payment methods including FPX, bank transfers, and digital wallets. All financial transactions on our platform are protected by 256-bit SSL encryption to ensure the security of your data.

Deposits are typically credited to your account within seconds to a few minutes, depending on the payment method used. Withdrawal of winnings is processed within three minutes of request approval, provided all verification requirements have been met.

The key terms relating to deposits and withdrawals are as follows:

• The withdrawal method must be the same as or related to the deposit method used
• Minimum and maximum deposit limits are stated on the platform's Deposit page
• Mykad99 reserves the right to request additional verification documents for withdrawals exceeding a certain amount
• Any suspicious withdrawal attempt will be investigated before it is processed
• Deposited funds must be used for gaming purposes and not as a money storage facility

5 Bonuses, Promotions, and Rewards

Mykad99 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback, and loyalty programs. Each promotional offer is subject to specific terms stated in the respective promotion's terms.

General terms applicable to all mykad99 bonuses and promotions:

• Each bonus has a wagering (rollover) requirement that must be met before a withdrawal can be made
• Bonuses can only be claimed once per promotion unless stated otherwise
• Mykad99 reserves the right to cancel any bonus obtained through dishonest or rule-violating means
• Bonuses cannot be transferred to other users
• Promotional offers may change or be discontinued at any time without prior notice

6 General Game Rules

All games offered on the mykad99 platform use a Random Number Generator (RNG) that has been independently verified by an accredited third-party body. This ensures every game outcome is random, fair, and cannot be manipulated by any party, including mykad99 itself.

Players are responsible for understanding the rules of each game before playing. mykad99 provides game guides for all available titles. Any wager that has been confirmed and processed cannot be cancelled.

In the event of a technical disruption during an active game session, mykad99 will attempt to restore the session to its last valid state. If restoration is not possible, any affected wagers will be returned to the player's account balance.

7 Prohibited Activities

Use of the mykad99 platform is subject to the following prohibited activities. Violation of any of these prohibitions may result in immediate account termination and appropriate legal action:

• Registering or using more than one account
• Using automated software, bots, or any unapproved third-party tools to play games or manage your account
• Colluding with other players to gain an unfair advantage
• Engaging in any form of money laundering through the platform
• Providing false information during registration or the verification process
• Abusing promotions or exploiting vulnerabilities in the bonus system
• Disrupting or attempting to disrupt the technical operations of the platform
• Selling, transferring, or trading your mykad99 account to another party

8 Account Suspension & Termination

Mykad99 reserves the right to suspend or terminate any user's account at any time, with or without prior notice, for reasons including but not limited to a breach of these Terms, fraud, or suspicious activity.

Users may also close their own account at any time by contacting the mykad99 customer support team. Prior to closure, any remaining balance in the account (subject to the relevant withdrawal terms) will be returned to the player.

If an account is terminated due to a breach of the Terms, mykad99 reserves the right to withhold any outstanding balance or wins pending investigation.

9 Data Protection & Privacy

Mykad99 takes the privacy and security of your personal data seriously. All information collected from users is processed in accordance with our detailed Privacy Policy, available on the platform's Privacy Policy page.

By using the mykad99 platform, you agree to the collection and processing of your personal data as described in our Privacy Policy. Your data is protected by 256-bit SSL encryption and we will not sell or share your personal data with third parties without your consent, except as required by law.

You have the right to access, amend, or request deletion of your personal data by contacting our support team. Such requests will be processed in accordance with applicable legal requirements.

10 Liability Limit

The mykad99 platform is provided on an "as is" and "as available" basis. While we strive to ensure the platform operates smoothly at all times, we make no guarantees that the service will always be available without interruption, error-free, or suited to your specific requirements.

Mykad99 shall not be liable for any loss or damage arising from:

• Service disruptions or technical downtime that cannot be avoided
• Any fair game outcome that is unfavorable to the player
• Unauthorized access to your account caused by your own negligence
• Changes in laws or regulations affecting the availability of services
• Events beyond our reasonable control, such as natural disasters or third-party infrastructure failures

Under no circumstances shall mykad99's maximum liability to you exceed the total amount you deposited in the 30 days prior to the claim in question.

11 Responsible Gaming

Mykad99 firmly believes that gaming should always remain a form of entertainment. We are committed to providing a safe and responsible gaming environment for all our members.

Our platform provides the following self-control tools, which you can access at any time through your account settings page:

• Deposit limit — Set daily, weekly, or monthly deposit limits
• Loss limit — Limit the amount you can lose within a given period
• Session time limit — Control how long you play in a single session
• Temporary self-exclusion — Take a break from the platform for a set period of time
• Permanent Self-Exclusion — Permanently close your account if needed

If you feel that gaming is starting to have a negative impact on your daily life, please reach out to our trained support team for help using the appropriate self-control tools. More information on responsible gaming can be found on the Responsible Gaming ours.

12 Changes to Terms and Conditions

Mykad99 reserves the right to amend, update, or modify these Terms and Conditions at any time. Any material changes will be communicated to users via a notice on the platform or by email at least seven (7) days before the changes take effect, except where immediate changes are required for security or legal reasons.

Your continued use of the mykad99 platform after any changes take effect will be considered your acceptance of the revised Terms. It is your responsibility to review these Terms and Conditions periodically. The "Updated" date at the top of this document indicates when these Terms were last modified.

These Terms and Conditions and any disputes arising from them shall be governed and interpreted in accordance with the applicable laws. Any dispute that cannot be resolved by mutual agreement shall be referred to the competent jurisdiction.